Best Call Center Software
Explore the best Call Center Software to connect with your customers, offer exceptional service, and improve customer experience. Goodfirms is an expert in software analysis, and its research team is second to none when it comes to evaluating software applications. Goodfirms has listed the top call center software solutions that you can partner with for providing robust contact center solutions to your customers.
List of Best Call Center Software with Reviews
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![CyburDial]()
CyburDial is a telecommunications platform that brings local and remote workers together to complete all aspects of running a business, including a phone system, a CRM, timeclock and HR management, IT security, ... read more about CyburDial
Entry Level Price$85 Per MonthFree TrialN/APricing TypeFlat Rate50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Operations Management
- Voicemail
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
Packages
Pricing Type
-
Flat Rate
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$85 Per Month -
![NovelVox Contact Center Wallboards]()
The solution can be used as a contact center wallboard and Agent Dashboard. While iVision wallboards can be used to display team-level KPIs and real-time metrics through intuitive and gamified wallboard designs, ... read more about NovelVox Contact Center Wallboards
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Banking
-
Broadcast-media
-
Chemicals
-
Commercial-real-estate
-
Computer-software
-
Consumer-services
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
On Premises
-
Windows
-
Mac
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
-
Infographics
-
Case Studies
-
Whitepapers
-
On-Site Training
-
Product
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Quote Based
-
![NICE CXone]()
Simplify and streamline with partial or full automation. Allow customers to quickly self-solve and save money at the same time. Boost engagement by automating repetitive tasks and offer more challenging, high-value work ... read more about NICE CXone
Entry Level Price$71 Per MonthFree TrialN/APricing TypeFlat Rate20% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Banking
-
Financial-services
-
Hospital-health-care
-
Information-services
-
Information-technology-services
-
Investment-banking-venture
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
Available Packages
Standard$71 Per Month -
![RingCentral Call Centre]()
RingCentral Call Centre, specifically designed for 10+ users, delivers powerful, omnichannel capabilities that let customers decide how they want to engage with you. With its comprehensive feature set, you can resolve issues ... read more about RingCentral Call Centre
Entry Level Price$65 Per MonthFree TrialN/APricing TypePer User50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
Key Details
Industries
-
Education-management
-
Hospital-health-care
-
Marketing-advertising
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
Standard$65 Per Month -
![Avaya OneCloud CCaaS]()
Avaya OneCloud CCaaS makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights ... read more about Avaya OneCloud CCaaS
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Recording
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Banking
-
Financial-services
-
Marketing-advertising
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
Support
- Email
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
![CallTools]()
CallTools is a modern, cloud-based contact center software designed to help sales and support teams connect faster and work smarter. Built around a high-performance auto dialer and predictive dialer, CallTools enables organizations ... read more about CallTools
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor25% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Accounting
-
Banking
-
Consumer-electronics
-
Consumer-goods
-
Financial-services
-
Information-services
-
Information-technology-services
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
![VCC Live]()
VCC Live provides innovative Cloud-based Contact Center solutions that empower companies to provide the best customer experience. With our software, contact centers can handle a full spectrum of incoming and outgoing communications ... read more about VCC Live
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
Key Details
Industries
-
Banking
-
Financial-services
-
Hospital-health-care
-
Marketing-advertising
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
-
Linux
Support
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinar
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
-
![8x8 Contact Center]()
With outbound dialing capability— integrated within the CRM system— you can automatically load the next prospect, record,and make the call. 8x8’s AI-powered Virtual Assistant delivers a boost to contact center agent productivity ... read more about 8x8 Contact Center
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Banking
-
Financial-services
-
Hospital-health-care
-
Information-services
-
Information-technology-services
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Integration
Integrated With
- Microsoft Teams
- Salesforce CPQ & Billing
- Okta
- Google Workspace
- Azure
-
![NovelVox Smart CTI Connector]()
Leveraging this solution leads to simplified agent-customer interactions and improved customer experience by saving time, increasing productivity, tracking results, and more. As CRMs are considered as an integral part of business, the ... read more about NovelVox Smart CTI Connector
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Escalation Management
Key Details
Industries
-
Information-technology-services
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
On Premises
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
In-person
-
Documentation
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
-
Infographics
-
Case Studies
-
Whitepapers
-
On-Site Training
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
-
![MightyCall]()
MightyCall is a flexible & scalable cloud-based call center solution designed specifically for small & mid-sized businesses. - Set up - Enjoy the simple setup process with our intuitive flowchart. - Communicate ... read more about MightyCall
Entry Level PriceContact vendorFree Trial7 DaysPricing TypePer User100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Accounting
-
Health-wellness-fitness
-
Oil-energy
-
Real-estate
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
In-person
Knowledge Base
-
Video Guides
-
Blogs
-
Case Studies
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
7 Days Trial(Credit card required)
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Integration
Integrated With
- HubSpot CRM
- Salesforce CRM
- Zapier
-
![ID Cloud Contact Center Software]()
ID Cloud is an AI-powered omnichannel contact center platform by Teckinfo Solutions, built to modernize customer engagement with speed, intelligence, and security. It unifies voice, email, chat, WhatsApp, social media, and video ... read more about ID Cloud Contact Center Software
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
- AI Features
Key Details
Industries
-
Accounting
-
Apparel-fashion
-
Banking
-
Bpo
-
Commercial-real-estate
-
Computer-network-security
-
Computer-software
-
Consumer-goods
-
Education-management
-
E-learning
-
Financial-services
-
Fundraising
-
Government-administration
-
Health-wellness-fitness
-
Hospital-health-care
-
Hospitality
-
Information-technology-services
-
Insurance
-
Legal-services
-
Leisure-travel
-
Outsourcing-offshoring
-
Pharmaceuticals
-
Real-estate
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
On Premises
-
Web-based
-
Android
-
Windows
-
Linux
Support
- Email
- Phone
-
24x7 Support
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
INR (₹)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
-
One-Time Payment
-
![800.com]()
800.com is a marketplace for cloud based phone numbers founded in 2008, with tens of thousands of customers. We strive to have the best platform for a customer to manage one number ... read more about 800.com
Entry Level Price$25 Per MonthFree TrialN/APricing TypeFlat Rate25% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Interactive Voice Response
- Manual Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Accounting
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Chat
- Phone
-
24x7 Support
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
PERSONAL YEARLY$25 Per MonthUNLIMITED YEARLY$64 Per MonthPRO YEARLY$127 Per Month -
![VoxDesk]()
What is VoxDesk? Voxdesk is software for call centers that lets organizations automate phone calls, increase the productivity of their teams, and provide better service to customers. The use of tools such ... read more about VoxDesk
Entry Level Price$14.99 Per MonthFree Trial14 DaysPricing TypePer User100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
-
Wholesale
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
Weekdays
Training
-
Webinar
-
In-person
-
Documentation
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
All-in-One Price$14.99 Per MonthIntegration
Integrated With
- Twilio
- SendGrid
- Amazon polly
- Gmail
-
![Robotalker]()
Robotalker is an automated calling service that allows users to easily send pre-recorded voice messages to a large group of people. With Robotalker, you can quickly and easily communicate with your employees, ... read more about Robotalker
Entry Level PriceContact vendorFree TrialN/APricing TypeFlat Rate20% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Business-supplies-equipment
-
Education-management
-
Hospital-health-care
-
Religious-institutions
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Quote Based
-
One-Time Payment
-
![Cybells Dialer]()
Cybells is one of the best custom software development and software project outsourcing company based in Ontario Canada. Our IT STAFFING TECHTALENT help all scale businesses to grow with great momentum and ... read more about Cybells Dialer
Entry Level PriceContact vendorFree Trial7 DaysPricing TypeUsage Based100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Predictive Dialer
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
On Premises
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
-
24x7 Support
Packages
Pricing Type
-
Usage Based
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
7 Days Trial
Payment Frequency
-
Monthly Payment
-
One-Time Payment
-
![Zoho Voice]()
Zoho Voice provides you with inbound/outbound call options for 100+ countries. With its advanced feature set and in-house infrastructure it has the capacity to cater to businesses of any size be it ... read more about Zoho Voice
Entry Level PriceContact vendorFree Trial15 DaysPricing TypeUsage Based0% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Manual Dialer
- Predictive Dialer
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Outsourcing-offshoring
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Email
- Chat
- Phone
-
Weekdays
Packages
Pricing Type
-
Usage Based
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
15 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
![Pulse Calldesk]()
Pulse Calldesk Cloud Contact Center is a cutting-edge cloud-based and web-based solution that empowers businesses to deliver seamless customer experiences. Say hello to enhanced efficiency with intelligent call routing, and real-time reporting. ... read more about Pulse Calldesk
Entry Level PriceContact vendorFree Trial7 DaysPricing TypePer User100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Campaign Management
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Apparel-fashion
-
Banking
-
Commercial-real-estate
-
Consumer-services
-
Education-management
-
Events-services
-
Financial-services
-
Fundraising
-
Government-administration
-
Government-relations
-
Health-wellness-fitness
-
Hospital-health-care
-
Human-resources
-
Information-services
-
Information-technology-services
-
Insurance
-
Internet
-
Leisure-travel
-
Logistics-supply-chain
-
Marketing-advertising
-
Medical-practice
-
Outsourcing-offshoring
-
Package-freight-delivery
-
Pharmaceuticals
-
Professional-training
-
Real-estate
-
Retail
-
Staffing-recruiting
-
Telecommunications
-
Utilities
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
In-person
-
Documentation
Packages
Pricing Type
-
Per User
Preferred Currency
-
INR (₹)
Free Version
-
No
Free Trial
-
7 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Integration
Integrated With
- Microsoft Teams
- Dynamics 365
- LeadSquared
- Sell.do
- Salesforce CRM
- Bigin by Zoho CRM
- Zoho Desk
- Zoho CRM
-
![Bonga Cloud]()
Bonga Cloud is a robust and versatile call center tool designed to streamline operations, enhance customer experiences, and empower call center teams. With its comprehensive set of features, Bonga Cloud transforms call ... read more about Bonga Cloud
Entry Level Price$0 One-timeFree Trial14 DaysPricing TypeFlat Rate70% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
Key Details
Industries
-
Health-wellness-fitness
-
Hospitality
-
Information-technology-services
-
Logistics-supply-chain
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
In-person
-
Documentation
Knowledge Base
-
Bonga Cloud Docs
-
Bonga Blog
-
Support Channels
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
Bonga Basic$125 Per MonthBonga Pro$305 Per MonthBonga Premium$510 Per MonthBonga Gold$1280 One-timeIntegration
Integrated With
- Splynx
- Africastalking
- Bring Your Own Sip
- SmartOLT
- Radman
- Email Gateways
-
![FrontSpin]()
3x more prospects with power dialing tools like prioritized call lists, pre-recorded voicemail and single-click dialing. Increase your connect rate by as much at 35% with local presence. Increase engagement with personalized ... read more about FrontSpin
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor33% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
Key Details
Industries
-
Marketing-advertising
-
Retail
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Chat
-
24x7 Support
Knowledge Base
-
Help Guide
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
![Dialfire]()
Extremely powerful and flexible. Batteries included. No matter how big or small, how simple or complex your phone campaign may be - a browser and 3 minutes is all it takes to ... read more about Dialfire
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
Key Details
Industries
-
Financial-services
-
Hospital-health-care
-
Insurance
-
Marketing-advertising
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
-
24x7 Support
Knowledge Base
-
Help Guide
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
![Alvaria]()
Our software is created to empower teams and customers by optimizing workforce engagement and enhancing customer interactions. Alvaria makes an agent’s day-to-day better and, therefore, the customer’s experience better. We go beyond ... read more about Alvaria
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Campaign Management
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Automotive
-
Banking
-
Financial-services
-
Hospital-health-care
-
Insurance
-
Retail
-
Utilities
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Knowledge Base
-
Help Guide
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
![Telecrm]()
Telecrm is a simple, powerful CRM designed to make telecalling and sales management easier for teams. With built-in integrations for phone calls, WhatsApp, SMS, and email, it brings all your communication channels ... read more about Telecrm
Entry Level Price$19 Per MonthFree TrialAvailablePricing TypeFlat Rate25% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Predictive Dialer
- Queue Management
- Reporting & Analytics
Key Details
Industries
-
Banking
-
Executive-office
-
Financial-services
-
Insurance
-
Retail
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guide
-
Video
-
Blog
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
Available Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
Core CRM$19 Per MonthCore CRM + Chat Sync$24 Per Month -
![SimboConnect]()
SimboConnect is an Intelligent Virtual Assistant and workflow automation for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot ... read more about SimboConnect
Entry Level PriceContact vendorFree Trial7 DaysPricing TypeUsage Based100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Interactive Voice Response
- Predictive Dialer
- Queue Management
- Reporting & Analytics
Key Details
Industries
-
Hospital-health-care
-
Medical-practice
Licensing & Deployment
-
Proprietary
-
On Premises
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
In-person
Packages
Pricing Type
-
Usage Based
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
7 Days Trial
Payment Frequency
-
Monthly Payment
-
![Broadvoice]()
Broadvoice’s b-hive unified communications as a service (UCaaS) and GoContact omnichannel contact center as a service (CCaaS) solutions are built on proprietary technology platforms, giving the company complete control to meet customers’ ... read more about Broadvoice
Entry Level Price$10 Per MonthFree TrialN/APricing TypePer User50% in Call Center SoftwareFeatures
- Call Recording
- Campaign Management
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Retail
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guide
-
Video
-
Blog
-
Webinar
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
Standard$10 Per Month -
![Letsdial]()
LetsDial is a prominent provider of VoIP services, specializing in wholesale solutions tailored for businesses of all sizes. They offer a comprehensive range of services including SIP trunking, international toll-free numbers, and ... read more about Letsdial
Entry Level PriceContact vendorFree TrialN/APricing TypePer User40% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Telecommunications
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guide
-
Video
-
Blog
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
![Ringflow]()
In today’s fast-paced business environment, call centers play a pivotal role in managing customer interactions and maintaining high levels of customer satisfaction. These centralized hubs serve as the frontline of communication between ... read more about Ringflow
Entry Level Price$9.99 Per MonthFree TrialN/APricing TypePer User20% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guide
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
Available Packages
Standard$9.99 Per Month -
![Foni]()
Foni is your AI voice caller that answers calls, schedules appointments and generates leads for you completely on autopilot. Foni operates 24/7/365, making it a cost-effective alternative or supplement traditional human sales ... read more about Foni
Entry Level PriceContact vendorFree TrialN/APricing TypeUsage Based0% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Campaign Management
- Predictive Dialer
- Reporting & Analytics
Key Details
Industries
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guide
-
Video
-
Blog
Packages
Pricing Type
-
Usage Based
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
![Local Business Pro]()
Local Business Pro is a cutting-edge AI-powered platform designed to transform the way businesses interact with their customers. Businesses can customize their AI Receptionist to their unique services, then connect it to ... read more about Local Business Pro
Entry Level Price$47 Per MonthFree Trial14 DaysPricing TypeFlat Rate20% in Call Center SoftwareFeatures
- Call Recording
- Escalation Management
Key Details
Industries
-
Consumer-services
-
Real-estate
-
Veterinary
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guide
-
Video
-
Blog
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$47 Per MonthIntegration
Integrated With
- Go HighLevel
- Google Calendar
-
![Ajoxi]()
Ajoxi provides comprehensive call center solutions that empower businesses to optimize their customer service operations with unparalleled efficiency. Our state-of-the-art platform is designed to seamlessly handle high call volumes, ensuring that every ... read more about Ajoxi
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor25% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Telecommunications
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guide
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
![Voipbusiness]()
Better Connections Make Your Life Easier! Complete Flexibility. Stay connected from anywhere with VoIP Business. Whether at home, in the office, or on the go, enjoy seamless communication. Experience unmatched freedom with ... read more about Voipbusiness
Entry Level Price$£4.99 Per MonthFree Trial7 DaysPricing TypePer User30% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Predictive Dialer
- Queue Management
Key Details
Industries
-
Computer-software
-
Events-services
-
Executive-office
-
Facilities-services
-
Human-resources
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
In-person
Packages
Pricing Type
-
Per User
Preferred Currency
-
GBP (£)
Free Version
-
Yes
Free Trial
-
7 Days Trial
Payment Frequency
-
Monthly Payment
Available Packages
Professional$£4.99 Per MonthComplete$£9.99 Per Month -
![DialedIn]()
- Intelligent Call Routing: Efficiently directs calls to the most suitable agent, maximizing customer satisfaction and optimizing agent workload. - Proven Dial Strategies: Leverages advanced algorithms to enhance contact rates and reduce ... read more about DialedIn
Entry Level PriceContact vendorFree TrialN/APricing TypePer User50% in Call Center SoftwareFeatures
- Call Recording
- Campaign Management
- Escalation Management
- Interactive Voice Response
- Predictive Dialer
- Reporting & Analytics
- Voicemail
- AI Features
Key Details
Industries
-
Banking
-
Construction
-
Financial-services
-
Hospital-health-care
-
Insurance
-
Leisure-travel
-
Nonprofit-organization-management
-
Utilities
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Knowledge Base
-
Help Guide
-
Video
-
Blog
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
![24x7 Customer]()
In today's fast-paced business environment, maintaining consistent, high-quality customer service is more challenging than ever. 24x7 Customer – the revolutionary conversational AI solution transforms how businesses handle customer interactions. Every call center ... read more about 24x7 Customer
Entry Level PriceContact vendorFree Trial30 DaysPricing TypeFlat Rate50% in Call Center SoftwareFeatures
- Call Logging
- Reporting & Analytics
- Voicemail
- AI Features
Key Details
Industries
-
Education-management
-
Hospital-health-care
-
Leisure-travel
-
Mental-health-care
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
In-person
-
Documentation
Knowledge Base
-
Help Guide
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
30 Days Trial(Credit card required)
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
![ConvoZen.AI]()
ConvoZen.AI, a contact centre intelligence platform built by NoBroker, helps businesses improve their customer experience, compliance, and sales performance. It does this by providing a variety of features, including: -Conversational analytics: ConvoZen ... read more about ConvoZen.AI
Entry Level PriceContact vendorFree Trial14 DaysPricing TypeContact Vendor0% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Reporting & Analytics
- AI Features
Key Details
Industries
-
Banking
-
Commercial-real-estate
-
Education-management
-
Financial-services
-
Leisure-travel
-
Real-estate
-
Retail
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Windows
-
Mac
-
Linux
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
INR (₹)
Free Version
-
Yes
Free Trial
-
14 Days Trial
Payment Frequency
-
Annual Subscription
-
![Hecttor]()
Hecttor AI is purpose-built for call centers with both native and non-native speaking agents. It solves the core problem of communication clarity by slowing down speech in real time without latency or ... read more about Hecttor
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Interactive Voice Response
- Manual Dialer
- Voicemail
- AI Features
Key Details
Industries
-
Consumer-services
-
Information-technology-services
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
On Premises
-
Windows
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
In-person
-
Documentation
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
![CallMate - AI Calling & Data Extraction Software]()
CallMate is a powerful AI Calling Software designed to revolutionize how businesses handle communication. With advanced AI calling agents, CallMate automates outbound and inbound calls across multiple industries including finance, healthcare, e-commerce, ... read more about CallMate - AI Calling & Data Extraction Software
Entry Level PriceContact vendorFree TrialN/APricing TypeFlat Rate100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
- AI Features
Key Details
Industries
-
Banking
-
Information-technology-services
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
In-person
-
Documentation
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Annual Subscription
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