Best Help Desk Software
Help desk software adds an autonomous ticketing system that lets the customers register their complaints. In addition, built-in storage of helpful tips or instructions provides an instant support solution to most issues. They are skipping the need to contact an executive. The best part of the help desk system is the smart routing of inquiries to specific departments for better solutions. The tracking and reporting of the inquiry status get much easier as well. Needing seamless integration of a help desk ticketing system into your current network? Just go through the below list of the best help desk software :
List of Top Help Desk Software
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Frictionless Monitoring: Collaborate, personalize, and scale your customer interactions easily. Unified Dashboard: Respond to customers from a single, intuitive dashboard for enhanced productivity. Seamless Integration: Connect ControlHippo with your favorite productivity tools ... read more about ControlHippo
Entry Level Price$20 Per MonthFree TrialAvailablePricing TypePer User100% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Customer Review
- Customization
- Dashboards
- Knowledge Base
- Live Chat
- Multi-Channel
- Ticketing Management
Key Details
Industries
-
Education-management
-
Hospital-health-care
-
Hospitality
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
-
24x7 Support
Knowledge Base
-
Help Guide
-
Video
-
Blog
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
Available Trial
Payment Frequency
-
Monthly Payment
Available Packages
Standard$20 Per MonthIntegration
Integrated With
- Pipedrive
- Slack
- HubSpot CRM
- HubSpot Help Desk
- zoho
-
Heroic Knowledge Base Themes & Plugins for WordPress. Products to reduce your support tickets and give you happier customers. We've created the most popular range of self-service support themes available for WordPress, ... read more about Heroic Inbox
Entry Level Price$199.50 Per YearFree TrialN/APricing TypeFlat Rate100% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Customer Review
- Customization
- Dashboards
- Email Integration
- Escalation
- Interaction Tracking
- Knowledge Base
- Multi-Channel
- Ticketing Management
Key Details
Industries
-
Information-technology-services
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guide
-
Blog
-
Case Studies
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Annual Subscription
Available Packages
Standard$199.50 Per Year -
Create and fully customise as many ticket submission forms as you need with an easy-to-use interface. Customers do not need an account on your website to submit a support ticket, or to ... read more about KB support
Entry Level Price$74 Per YearFree TrialN/APricing TypeFlat Rate50% in Help Desk SoftwareFeatures
- Customization
- Dashboards
- Email Integration
- Interaction Tracking
- Knowledge Base
- Multi-Channel
- Ticketing Management
Key Details
Industries
-
Information-technology-services
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guide
-
Blog
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Annual Subscription
Available Packages
Standard$74 Per YearIntegration
Integrated With
- Zapier
- WooCommerce
-
MonkeyPesa is a CRM platform that provides software for businesses to grow better, faster. Our platform includes marketing, sales, customer support & payments products that our customers’ needs at any stage of ... read more about MonkeyPesa
Entry Level Price$59.99 Per MonthFree Trial14 DaysPricing TypePer User50% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Customization
- Dashboards
- Document Storage
- Email Integration
- Escalation
- Knowledge Base
- Live Chat
- Multi-Channel
- Response Template
- Ticketing Management
Key Details
Industries
-
Information-technology-services
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Android
Support
- Email
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guide
-
Video
-
Blog
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$59.99 Per Month -
At Desku, we offer AI-driven automation in customer support through our helpdesk software. Our platform is designed to streamline support processes and enhance customer satisfaction. We provide a range of features including ... read more about Desku
Entry Level PriceContact vendorFree Trial14 DaysPricing TypePer User100% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Dashboards
- Email Integration
- Interaction Tracking
- Knowledge Base
- Live Chat
- Multi-Channel
- Response Template
- SLA
- Ticketing Management
Key Details
Industries
-
Banking
-
Computer-software
-
Government-administration
-
Human-resources
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Email
- Chat
-
Support Days
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Integration
Integrated With
- Shopify
- WooCommerce
- Ecwid
- Live chat
- shared inbox
- knowledge base
- Slack
-
Helpdesk Pilot allows you to manage your support services more efficiently, treating each and every incoming request as a unique, traceable ticket. Collate support requests sent in via email, through the web ... read more about Helpdesk Pilot
Entry Level PriceContact vendorFree Trial15 DaysPricing TypeFlat Rate100% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Dashboards
- Document Storage
- Email Integration
- Escalation
- Interaction Tracking
- Knowledge Base
- Live Chat
- Multi-Channel
- Multilingual
- Response Template
- SLA
- Ticketing Management
Key Details
Industries
-
Consumer-goods
-
Education-management
-
Electrical-electronic-manufacturing
-
Government-relations
-
Health-wellness-fitness
-
Information-technology-services
-
Management-consulting
-
Retail
-
Telecommunications
-
Transportation-trucking-railroad
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
-
Everyday
Training
-
Webinar
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
15 Days Trial
Payment Frequency
-
Annual Subscription
-
ServiceTonic is a Service Automation and Management Software available both on the cloud and on premise.. If you are looking for a powerful, yet flexible and affordable solution for automating your services, ... read more about ServiceTonic
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Dashboards
- Document Storage
- Email Integration
- Escalation
- Interaction Tracking
- Knowledge Base
- Live Chat
- Multi-Channel
- Multilingual
- Response Template
- SLA
- Ticketing Management
Key Details
Industries
-
Education-management
-
Financial-services
-
Health-wellness-fitness
-
Information-technology-services
-
Insurance
-
Logistics-supply-chain
-
Transportation-trucking-railroad
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
On Premises
-
Web-based
Support
- Phone
-
24x7 Support
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Quote Based
-
Gridlex provides an ultra customizable, All-in-One App Suite for CRM, Customer Service, Help Desk Ticketing, Master Data, and Operations. No One Organization is the same. That's why Gridlex's App Suite can be ... read more about Gridlex
Entry Level PriceContact vendorFree TrialAvailablePricing TypePer User50% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Dashboards
- Document Storage
- Email Integration
- Escalation
- Interaction Tracking
- Knowledge Base
- Live Chat
- Multi-Channel
- Multilingual
- Response Template
- SLA
- Ticketing Management
Key Details
Industries
-
Accounting
-
Architecture-planning
-
Construction
-
Education-management
-
Electrical-electronic-manufacturing
-
Financial-services
-
Health-wellness-fitness
-
Hospitality
-
Information-technology-services
-
Law-practice
-
Logistics-supply-chain
-
Marketing-advertising
-
Nonprofit-organization-management
-
Real-estate
-
Restaurants
-
Retail
-
Staffing-recruiting
-
Transportation-trucking-railroad
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
Available Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
-
Ticaga is a professional and user friendly support and help desk. We've developed Ticaga on the Laravel core, as this helps us advance our software quicker and securer. We've tried to make ... read more about Ticaga
Entry Level PriceContact vendorFree Trial30 DaysPricing TypeContact Vendor100% in Help Desk SoftwareFeatures
- Customer Review
- Customization
- Dashboards
- Email Integration
- Escalation
- Ticketing Management
Key Details
Industries
-
Computer-software
-
Consumer-services
-
Retail
Licensing & Deployment
-
Proprietary
-
On Premises
-
Windows
-
Mac
-
Linux
Support
- Email
- Phone
-
24x7 Support
Training
-
In-person
-
Documentation
Knowledge Base
-
Help Guide
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
30 Days Trial
Payment Frequency
-
Quote Based
-
Wouldn't it be great to have all the most important productivity tools in one package? Where there would be no need to switch between apps all day, and pay for all of ... read more about Aamu.app
Entry Level PriceContact vendorFree TrialN/APricing TypeFlat Rate10% in Help Desk SoftwareFeatures
- Email Integration
- Live Chat
- Ticketing Management
Key Details
Industries
-
Computer-software
-
Graphic-design
-
Internet
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
On Premises
-
Web-based
Support
- Email
- Chat
-
Everyday
Knowledge Base
-
Help Guide
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
One-Time Payment
-
ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms ... read more about ReplyDesk
Entry Level PriceContact vendorFree Trial7 DaysPricing TypePer User50% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Customization
- Dashboards
- Escalation
- Interaction Tracking
- Live Chat
- Multi-Channel
- Multilingual
- Response Template
- Ticketing Management
- AI Features
Key Details
Industries
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guide
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
7 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
-
The Next Generation of IT Management Solutions Monitic RMM (Remote Monitoring and Management) is an innovative IT solution designed to empower businesses of all sizes with seamless device management, proactive monitoring, and ... read more about Monitic RMM
Entry Level Price$89 Per MonthFree Trial14 DaysPricing TypePer User20% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Alerts
- Dashboards
- Email Integration
- Escalation
- Interaction Tracking
- Live Chat
- SLA
- Ticketing Management
Key Details
Industries
-
Information-services
-
Information-technology-services
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
In-person
-
Documentation
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
RMM E1$89 Per MonthIntegration
Integrated With
- Discord
- slack
- Freshdesk
-
Provide your customers with a hassle-free rescheduling, rebooking, or cancellation experience by leveraging the power of our advanced AI airline disruption management chat-bots and self-service portal. When it comes to dealing with ... read more about VoyagerAid
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor40% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Alerts
- Customer Review
- Dashboards
- Escalation
- Interaction Tracking
- Live Chat
- Multi-Channel
- Multilingual
- Ticketing Management
- AI Features
Key Details
Industries
-
Airlines-aviation
-
Aviation-aerospace
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Windows
-
Mac
-
Linux
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guide
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
Olqan's Help Desk transforms customer support into a competitive advantage with intelligent ticketing that ensures no request falls through the cracks. Multi-channel support captures tickets from email, web forms, chat, and social ... read more about Olqan
Entry Level PriceContact vendorFree Trial14 DaysPricing TypePer User15% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Dashboards
- Document Storage
- Knowledge Base
- Multilingual
- Response Template
- SLA
- Ticketing Management
- AI Features
Key Details
Industries
-
Accounting
-
Business-supplies-equipment
-
Computer-software
-
Construction
-
Events-services
-
Information-technology-services
-
Marketing-advertising
-
Writing-editing
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
-
24x7 Support
Training
-
Webinar
-
In-person
-
Documentation
Knowledge Base
-
Documentation
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
YourGPT is an AI First platform used by more than 10,000 businesses for customer support, sales and operations. It offers a complete AI suite with AI agents, AI helpdesk, Voice Agents, AI ... read more about YourGPT
Entry Level PriceContact vendorFree Trial7 DaysPricing TypeFlat Rate15% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Customization
- Dashboards
- Document Storage
- Email Integration
- Knowledge Base
- Live Chat
- Multilingual
- AI Features
Key Details
Industries
-
Automotive
-
Banking
-
Bpo
-
Commercial-real-estate
-
Computer-software
-
Consumer-services
-
Government-administration
-
Research
-
Transportation-trucking-railroad
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
-
24x7 Support
Training
-
Webinar
-
In-person
-
Documentation
Knowledge Base
-
Docs
-
Help Desk
-
Community Support
-
Video Tutorials
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
7 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Integration
Integrated With
- Telegram
- Discord
- Slack
- WooCommerce
- Shopify
- Presta
- Wix
- Webflow
- Zapier
- Make.com
- Pabbly
- Crisp
- Intercom
- Salesforce CRM
-
Use Cases and Target Audience • Internal support teams (IT, HR, Finance) for organizations using Microsoft 365. • Entities with distributed teams or remote workers who need tools in Teams / SharePoint ... read more about Helpdesk 365 by Apps365
Entry Level PriceContact vendorFree Trial14 DaysPricing TypePer User100% in Help Desk SoftwareFeatures
- Email Integration
- Response Template
- SLA
- Ticketing Management
- AI Features
Key Details
Industries
-
Computer-network-security
-
Financial-services
-
Human-resources
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Android
-
Windows
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
In-person
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial(Credit card required)
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Streamline your hybrid work experience with Splan's Desk Booking solution. Say goodbye to the hassle of reserving workspaces and effortlessly book your ideal desk, meeting room, or any workspace directly through the ... read more about Splan Visitor Management Software
Entry Level PriceContact vendorFree TrialN/APricing TypeFlat Rate10% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Alerts
- Customization
- Dashboards
- Email Integration
- Escalation
- Interaction Tracking
- Knowledge Base
- Multi-Channel
- Multilingual
- SLA
- Ticketing Management
- AI Features
Key Details
Industries
-
Education-management
-
Electrical-electronic-manufacturing
-
Entertainment
-
Events-services
-
Financial-services
-
Government-administration
-
Higher-education
-
Hospital-health-care
-
Hospitality
-
Information-technology-services
-
International-trade-development
-
Investment-banking-venture
-
Oil-energy
-
Semiconductors
-
Shipbuilding
-
Transportation-trucking-railroad
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
WeNext.ai is the next generation of AI-powered automation for customer engagement. Businesses use WeNext to: • Automate WhatsApp & Instagram replies • Build chat flows with a visual builder • Manage all ... read more about wenext.ai
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor30% in Help Desk SoftwareFeatures
- Live Chat
Key Details
Industries
-
Accounting
-
Apparel-fashion
-
Commercial-real-estate
-
Construction
-
Health-wellness-fitness
-
Information-services
-
Information-technology-services
-
Real-estate
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
Support
- Email
-
24x7 Support
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Quote Based
-
EzulixDesk is an advanced helpdesk and customer support management platform built to simplify communication, automate repetitive tasks, and deliver an exceptional support experience. The software allows businesses to manage tickets, handle multi-channel ... read more about EzulixDesk
Entry Level PriceContact vendorFree Trial7 DaysPricing TypeUsage Based90% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Dashboards
- Document Storage
- Email Integration
- Escalation
- Interaction Tracking
- Knowledge Base
- Live Chat
- Multi-Channel
- Multilingual
- Response Template
- SLA
- Ticketing Management
- AI Features
Key Details
Industries
-
Accounting
-
Airlines-aviation
-
Alternative-dispute-resolution
-
Alternative-wmedicine
-
Animation
-
Apparel-fashion
-
Architecture-planning
-
Arts-crafts
-
Automotive
-
Aviation-aerospace
-
Banking
-
Biotechnology
-
Bpo
-
Broadcast-media
-
Building-materials
-
Business-supplies-equipment
-
Capital-markets
-
Chemicals
-
Civic-social-organization
-
Civil-engineering
-
Commercial-real-estate
-
Computer-network-security
-
Computer-networking
-
Computer-software
-
Construction
-
Consumer-goods
-
Consumer-services
-
Cosmetics
-
Dairy
-
Defense-space
-
Education-management
-
E-learning
-
Electrical-electronic-manufacturing
-
Entertainment
-
Events-services
-
Executive-office
-
Financial-services
-
Food-beverages
-
Food-production
-
Fundraising
-
Furniture
-
Gambling-casinos
-
Government-relations
-
Health-wellness-fitness
-
Higher-education
-
Hospital-health-care
-
Hospitality
-
Human-resources
-
Individual-family-services
-
Information-technology-services
-
International-affairs
-
Investment-banking-venture
-
Legal-services
-
Logistics-supply-chain
-
Luxury-goods-jewelry
-
Outsourcing-offshoring
-
Package-freight-delivery
-
Writing-editing
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
In-person
-
Documentation
Packages
Pricing Type
-
Usage Based
Preferred Currency
-
INR (₹)
Free Version
-
Yes
Free Trial
-
7 Days Trial
Payment Frequency
-
Quote Based
-
Discover & Control –AI Asset Visibility Gain complete clarity across all locations with AI-powered tagging, QR codes, and intelligent categorization. Track, monitor, and manage assets seamlessly — never lose sight of what ... read more about Asset Management Software
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Help Desk SoftwareFeatures
- AI Features
Key Details
Industries
-
Information-technology-services
Licensing & Deployment
-
Proprietary
-
On Premises
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
In-person
-
Documentation
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
INR (₹)
Free Version
-
Yes
Payment Frequency
-
Annual Subscription
-
TheQuickAssist is a no-code AI Help Desk platform designed to automate customer support and streamline visitor interactions. With its intelligent chatbot builder, businesses can create a fully trained support assistant that responds ... read more about thequickassist.co
Entry Level PriceContact vendorFree TrialN/APricing TypeUsage Based40% in Help Desk SoftwareFeatures
- Dashboards
- Live Chat
- Multi-Channel
- Multilingual
- Response Template
- AI Features
Key Details
Industries
-
Banking
-
Hospital-health-care
-
Real-estate
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Chat
- Phone
-
24x7 Support
Training
-
In-person
Packages
Pricing Type
-
Usage Based
Preferred Currency
-
INR (₹)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
Integration
Integrated With
- WhatsApp Business API
-
Teckinfo’s ActivDesk Help Desk Software is designed to help businesses deliver fast, consistent, and high-quality customer support in today’s experience-driven environment. As customer expectations continue to rise, organizations need a solution that ... read more about Help Desk Software
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Dashboards
- Document Storage
- Email Integration
- Escalation
- Interaction Tracking
- Knowledge Base
- Live Chat
- Multi-Channel
- Multilingual
- Response Template
- SLA
- Ticketing Management
- AI Features
Key Details
Industries
-
Accounting
-
Apparel-fashion
-
Banking
-
Bpo
-
Capital-markets
-
Commercial-real-estate
-
Education-management
-
Higher-education
-
Hospital-health-care
-
Hospitality
-
Insurance
-
Leisure-travel
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
On Premises
-
Web-based
-
Android
-
Windows
-
Linux
Support
- Email
- Chat
-
24x7 Support
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Quote Based
-
Help Desk provides a structured system for managing support tickets, technical issues, and service requests. Staff and administrators can raise issues, track progress, and ensure timely resolution. The module improves response time, ... read more about Class ON - School ERP Software
Entry Level PriceContact vendorFree Trial30 DaysPricing TypePer User10% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Dashboards
- Document Storage
- Email Integration
- Interaction Tracking
- Knowledge Base
- Live Chat
- Multi-Channel
- Multilingual
- Response Template
- Ticketing Management
- AI Features
Key Details
Industries
-
Education-management
-
Higher-education
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Packages
Pricing Type
-
Per User
Preferred Currency
-
INR (₹)
Free Version
-
No
Free Trial
-
30 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
-
One-Time Payment
-
Make your guests feel like VIPs before they even arrive! Using the 1UP Visitor Management Solution, send out comprehensive invitations that include meeting details, notes, and important documents. For a seamless and ... read more about 1UPVMS
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor0% in Help Desk SoftwareFeatures
- Analytics & Reporting
- Alerts
- Customization
- Dashboards
- Live Chat
- Multi-Channel
Key Details
Industries
-
Facilities-services
-
Hospital-health-care
-
Public-safety
-
Real-estate
-
Sports
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Android
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
In-person
-
Documentation
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
INR (₹)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
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