List of the Top IT Services Providers | Best IT Companies
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DataSixth delivers cybersecurity intelligence. Not only are we specialists in cyber security, we are among the best and continuously strive to bethe best at what we do.From our headquarters in London, we protect and enable clients worldwide secure their critical assets and comply with industry regulations. Our company ... read more about DataSixth
$25 - $49/hr2 - 9Lagos, Nigeria -
In an evolving digital world, protecting information and the infrastructure and applications that support it is becoming increasingly challenging. Hackers are becoming more sophisticated while technologies such as mobile devices, cloud virtualisation and collaborative tools create vulnerabilities and can leave business ... read more about Xyone Cyber Security
$25 - $49/hr10 - 492012West Lancashire, United Kingdom -
Prism Infosec is a CREST-approved member and Payment Card Industry Qualified Security Assessor Company based in Cheltenham and Liverpool, UK and was founded in 2006. The Company has delivered information security consultancy and assessment services to some of the world’s largest organisations. Prism Infosec is an ... read more about Prism Infosec
$25 - $49/hr10 - 492006Liverpool, United Kingdom -
Technology has revolutionised the way you work... When it fails, however, your organisation stops dead. We take the hassle out of IT so you can get back to doing what you do best. You'll wonder how you managed without us.
$25 - $49/hr10 - 492013Liverpool, United Kingdom -
SILEX SECURE LAB LIMITED is a leading Nigerian IT company duly registered in 2014 with its office in Abuja, Nigeria’s Federal Capital Territory. Silex Secure Lab offers services in Cyber Security, Software development, Programming, Data analytics, Cloud computing, Animation, Website development, Fintech, busin ... read more about Silexsecure
< $25/hr2 - 9Abuja, Nigeria -
STARTEK believe in working closely with our clients to build up a good relationship with their users so we are considered and looked upon as your IT department. Many companies just pay support fees to their IT vendor and never really communicate with them. STARTEK care about your business so we consider being part of y ... read more about STARTEK
$25 - $49/hr10 - 492008Liverpool, United Kingdom -
At Fox IT we believe in helping people and businesses. That’s what we really like to do. Our favourite thing is helping someone solve something that they couldn’t do before. It’s why we founded the company – we love to help and we’re great at IT Support. We’re like having your own ... read more about Fox Information Technology
$25 - $49/hr10 - 49Liverpool, United Kingdom -
wizlynx has not only built a solid foundation of information security, quality and project management know-how, but our associates are known for their ability to apply the right soft skills at the right time to best serve our customers. We make it a point to understand the infrastructure, needs and challenges of our cu ... read more about Wizlynx AG
< $25/hr50 - 2492007Kuala Lumpur, Malaysia -
At Enlightened IT Services LTD, we’re all about using technology to help you achieve your goals, whether you want to take over the world or just get things done and go home early. Applied intelligently, technology can be an incredible asset to your business. Unfortunately, very few businesses truly enjoy the bene ... read more about Enlightened IT Services
$25 - $49/hr10 - 492013Leeds, United Kingdom -
Chert Security provides a wide range of security services to give our clients the tools needed to thrive in a world filled with cyber criminals. In the light of leaks and attacks which have occurred in recent years, it is ever more important to take cyber security seriously.
$25 - $49/hr2 - 9Lagos, Nigeria -
Open Kod Sdn.Bhd develop, implement and innovating Open Source product aims to protect company's data from cyber threat . We offer high level performance of protection, knowledgeable engineers and strong local support to make sure our customers feel secure beyond their expectation.
< $25/hr2 - 9Cyberjaya, Malaysia -
Rhythex Consulting is a firm of Information Security, Audit, Control and Assurance consultants who are well experienced and qualified in the provision of professional services in IT Audit, Vulnerability Assessments, implementing Enterprise IT governance, IT risk management and implementation of CAATs. Our firm collabor ... read more about Rhythex Consulting
$50 - $99/hr10 - 49Lagos, Nigeria -
We are not resellers. We are unbiased and committed to finding a solution that works. Acting as trusted Cyber and Information Security brokers, we help companies to Reduce Risk, Increase Assurance and Improve Performance. At YorCyberSec we are yet to come across an IT team that can say ‘We are overstaffed and und ... read more about YorCyberSec
$25 - $49/hr10 - 492019Leeds, United Kingdom -
Precursor Security is a UK Based Offensive Security specialist and Cyber Security consultancy, with a strong track record in the delivery of bespoke Penetration Testing engagements and Security Solutions. We work closely with our customers to identify, prioritise and advise on weaknesses in their security pos ... read more about Precursor Security
$25 - $49/hr10 - 492018Leeds, United Kingdom -
Halo I.S is a cyber security organisation based in the UK, our core competencies include all aspects of IT security testing. We earn our Halo’s through offering our clients clear, concise and cost-effective security testing services with unrivalled levels of customer service. With over 50 combined years in the IT ... read more about Halo I.S
$25 - $49/hr10 - 49Leeds, United Kingdom -
OneAlliance Limited is an Information Systems Security Consulting and Managed Security Service Provider registered in Nigeria. Its top management team comprise of seasoned professionals from the fields of Security, Management and Information Technology. We have the skills and competencies to analyse Information Sy ... read more about Onealliance
< $25/hr2 - 9Abuja, Nigeria -
With our expontential YoY growth in customer base as well as our revenue, we believe our team of professional that’s comes from different professional background able to provide success to our customer business. We are committed to our working core values
< $25/hr10 - 492009Kuala Lumpur, Malaysia -
Vigilant Asia part of Efficient E-Solutions Berhad, listed on KLSE (EFFICEN 0064) is a Managed Security Service Provider (MSSP), with a 24x7x365 Security Operations Centre located in Kuala Lumpur, Malaysia, that provides a complete range of Cyber Security services to companies of all sizes from SME, Corporate, FSI to G ... read more about Vigilant Asia
NA50 - 2492017Kuala Lumpur, Malaysia -
You need an IT system you can rely on. That means you need IT support from a team you can rely on. Making sure that the systems and networks we install continue to meet our clients’ needs is our number one priority. That’s why we only employ the best support engineers who are on hand to give you and your te ... read more about Newfox IT
$25 - $49/hr10 - 492010Leeds, United Kingdom -
You trust your systems and procedures and the people on your team every day to deliver shareholder value and keep your customers happy. That trust is what gives you peace of mind. At Integrity360 we have earned the trust of over 300 of Europe’s leading companies from telecoms to banking, e-commerce to semi-sta ... read more about Integrity360
$50 - $99/hr50 - 249Dublin, Ireland -
We help our customers collect, protect, and analyze critical business information. Serianu specializes in providing cutting edge consulting services around new and emerging technology areas including information security, data analytics and technology advisory – network security, application security, cloud secur ... read more about Serianu
< $25/hr2 - 9Nairobi, Kenya -
Tabard IT is committed to helping you make your computer equipment work harder; offering business & home IT solutions, network and server maintenance and more. Our PC services are second to none! We are an expert IT consultancy specialising in server maintenance, business support, network support and general PC mai ... read more about Tabard IT
$25 - $49/hr10 - 492000Edinburgh, United Kingdom -
vCloud.ie are the Experts in Business Continuity and Disaster Recovery, we can also solve your Enterprise business problems by helping you to simplify your IT, improve your performance and reduce costs. We provide you with ‘hi-touch’ certified resources that solve your business problems using the right clou ... read more about vCloud
$25 - $49/hr2 - 9Dublin, Ireland -
We are Crest Certified Penetration Testers that have the ability to design and deploy secure solutions for a business. Cyber security is all we do. We’re specialists and will tailor a security solution that fits your organisation’s needs. We take a pragmatic approach to cyber security; we understand the thr ... read more about Equilibrium Security
$25 - $49/hr10 - 492012Edinburgh, United Kingdom -
Security Matterz is a specialist IT Security organization, which has its international headquarters in London United Kingdom. It also has branch offices throughout the Middle East with its premier office in Riyadh Saudi Arabia. Innovative and professional in its approach, it always partners best-in-class products and s ... read more about Security Matterz
< $25/hr10 - 492007Riyadh, Saudi Arabia -
We focus on protecting your business from cyber attacks, delivering you complete peace of mind so you can focus on what you do best. TheTechForce provides a range of Cyber Security services for medium-to-large businesses.
$25 - $49/hr10 - 492017Swadlincote, United Kingdom -
iCreptix is a Systems Integrator focusing on the design, deployment and maintenance of security systems. iCreptix is a locally owned and operated company, Today, iCreptix is a partner with the Security Industry's leading manufacturers of proven technologies to deliver high-quality solutions to our clients. iCreptix ... read more about iCreptix
< $25/hr2 - 9Riyadh, Saudi Arabia -
Providing professional services in cybersecurity arena with national arms seeking to elevate the security level in all entities and organizations in Saudi Arabia.
< $25/hr50 - 2492018Riyadh, Saudi Arabia -
Our philosophy is simple. We ensure our clients have peace of mind by providing quality, reliable and scalable managed security solutions. At Smarttech247 we help companies of all sizes to secure their networks and their critical assets. Smarttech247 is an award-winning ISO 9001-ISO 27001 NSAI certified company. The IS ... read more about Smarttech247
$50 - $99/hr50 - 2492001Cork, Ireland -
Trusted Partners is a national company providing consulting, solutions and services in the field of cybersecurity, project management and specialized consultations for various sectors. We follow the highest international standards and have solid knowledge and experience that has proven successful, and linked our pra ... read more about Trusted Partners
< $25/hr10 - 492016Riyadh, Saudi Arabia -
Safe Decision Co. LLC, founded in 2012 as information Technology Company, located in Saudi Arabia, Riyadh. Safe Decision is a computer security service offers Cybersecurity, Network, and Infrastructure with professional team services. Moreover, we are the support of a group of professionals, students and enthusias ... read more about Safe Decision
< $25/hr10 - 492012Riyadh, Saudi Arabia -
Edge Cyber Security is a cyber security firm in the UK offering a great service in the security and compliance market for small and large businesses. We strive to offer the best solution for your business and impartial advice at an honest price. We are constantly investigating new technologies and recommend them when t ... read more about Edge Cyber Security
$25 - $49/hr10 - 492017Bristol, United Kingdom -
Taqnia Cyber is a subsidiary of The Saudi Technology Development and Investment Company TAQNIA, a company fully owned by the Saudi Public Investment Fund. Taqnia Cyber specializes in information and communication security, industrial cyber security (OT), cyber and signal Intelligence, physical security and capabilit ... read more about Taqnia Cyber
NA50 - 2492015Riyadh, Saudi Arabia -
Welcome to Axiom Cyber Intelligence, leaders in the protection and security of the confidentiality, integrity and availability of the data and operations in your business. We work with clients to keep them ahead of the ever-growing risks attached to being dependent on computers, IT and the internet to keep organisation ... read more about Axiom Cyber Intelligence
$25 - $49/hr10 - 49Bristol, United Kingdom -
Cyberia has its headquarters in Riyadh – Kingdom of Saudi Arabia with data centers in Riyadh, Jeddah and Khobar. We have experienced a great success in providing Internet and Information Security Services for the region. The Internet operations first started in Lebanon in 1996 and then expanded to Jordan in ... read more about Cyberia
< $25/hr50 - 2491996Riyadh, Saudi Arabia -
Bristol Technology Group (BTG) are an experienced, independent, Bristol based, IT consultancy firm who offer high quality IT, Cloud and Telecommunication solutions and support to businesses. Trading since 2002, our experienced team of professional IT specialists provide a fast, efficient and reliable service. Working w ... read more about Bristol Technology Group
$25 - $49/hr10 - 492002Bristol, United Kingdom -
Ward Solutions is Ireland’s largest Information Security provider. As Ireland's leading provider of Information security and risk management solutions, we provide a comprehensive range of information security services centred on assessment and assurance, strategy and architecture, through to systems integrati ... read more about Ward Solutions
$25 - $49/hr50 - 2491999Dublin, Ireland -
Vietnam Network Security Joint Stock Company (VSEC) is a reputable organization in the field of information security. Officially operating since 2009, VSEC has had more than 16 years of development with a team of passionate, enthusiastic security engineers, specializing in providing effective information security ... read more about Vietnam Security Network
< $25/hr2 - 92009Ho Chi Minh City, Vietnam -
Chorus is a transformative managed cyber security and IT services provider (MSSP & MSP) that uses modern Microsoft technology to create a more secure and productive world of business. As one of the UK’s leading Microsoft partners, we combine our human expertise with the Microsoft technology stack, automation, ... read more about Chorus
$25 - $49/hr50 - 2491999Bristol, United Kingdom -
Corrata is an award-winning provider of mobile security and data control solutions for enterprises. Our patent-pending software solution enables organizations to defend against mobile threats, block malicious and inappropriate content and eliminate unnecessary data usage. Corrata’s technology provide enterprises ... read more about Corrata
$50 - $99/hr10 - 492014Dublin, Ireland -
iTeam Solutions provides quality IT Support and Computer Consultancy to businesses of all shapes and sizes. Based between Bristol and Bath but covering a wide area of the South, the South West and South Wales, we maintain IT systems for accountants and financial advisors as well as a diverse range of other sectors and ... read more about iTeam Solutions
< $25/hr10 - 492004Bristol, United Kingdom -
Tech Guard reduces the risk of cyber security attacks for its client’s by up to 95% through our innovative, evolving fully managed Cyber Security Framework. 95% of cyber security attacks happen due to untrained staff who lack security awareness. Your employees are your last line of defence. Leaving them unarmed i ... read more about Tech Guard
$25 - $49/hr2 - 9Dublin, Ireland -
Developing resilience to cyber threats, enables your organisation; be it a law firm, corporate or government department; to protect your business, your reputation and your clients’ confidence. Cyber resilience helps your firm prepare, prevent, respond and successfully recover from attacks. It minimises any impact ... read more about Warner McCall Resilience
$25 - $49/hr10 - 492012Bristol, United Kingdom -
SecuTronic - the leading security solutions provider and systems integrator in the Middle East. SecuTronic solutions are blended with project management ensuring productive interaction with the customers, from the consultation & design phase to execution, and after sales.
< $25/hr50 - 2492001Jeddah, Saudi Arabia -
We empower businesses to be secure and compliant through award winning cybersecurity solutions and extraordinary services and support. Established in 1989, Sysnet Global Solutions provides payment card industry, cyber security and compliance solutions that help businesses to improve security and acquiring organisati ... read more about Sysnet Global Solutions
$25 - $49/hr2 - 91989Dublin, Ireland -
At WestSpring we offer unparalleled levels of IT service delivered via our unique "unlimited"​ concept, turning the typical IT service contract on its head. We specialise in providing IT consultancy and support services to businesses across the South West of the UK. We believe that great IT is great for bus ... read more about WestSpring IT
$25 - $49/hr10 - 492016Bristol, United Kingdom -
IT Managed Services has been delivering IT solutions throughout Ireland and the United Kingdom for over thirty years, providing mobile engineering, break/fix services and network support, focusing primarily on the SME sector and corporate companies. Combined with real time updates, locally available logistics and a tec ... read more about ITMS Ireland
$50 - $99/hr10 - 49Belfast, Ireland -
At CNi Solutions we believe that your Computer Network Infrastructure should be at the very heart of your business, but that it should not dictate the beat. CNi Solutions specialise in supporting you and allowing you to focus on what is important, developing and growing your business, without the interruption ... read more about CNi Solutions
$25 - $49/hr10 - 492013Manchester, United Kingdom -
NCC Group is a global expert in cyber security and risk mitigation, working with businesses to protect their brand, value and reputation against the ever-evolving threat landscape. With our knowledge, experience and global footprint, we are best placed to help businesses identify, assess, mitigate & respond to the ... read more about NCC Group
$200 - $300/hr1,000 - 9,999Manchester, United Kingdom -
We are committed to customers success from start to finish. Our input helps make their solutions stand out from the crowd. Xynexis International is the local pioneer in security assurance service in Indonesia and has grown into a major player in this field. The Company emphasize on keeping up with the next generatio ... read more about Xynexis
< $25/hr10 - 492010Jakarta, Indonesia -
CYFOR Secure was established with one clear goal. To provide a cost-effective IT support offering, that is security conscious from initial design. Organisations rely heavily on their IT capabilities and cyber threats are continually evolving at an alarming pace. It has never been more important for organisations to und ... read more about CYFOR Secure
$25 - $49/hr10 - 492017Manchester, United Kingdom
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Get a Personalized ShortlistWhat is IT Service?
IT services are IT solutions delivered to customers without having them worry about the high costs and hazards associated with that service. Customers can aptly use IT solutions without the complexities of maintenance, warranty, scalability, and resilience. IT service companies supervise various processes such as network management, system administration, cybersecurity, IT systems management, etc.
What is IT Service Management?
ITSM is the system that allows the service provider to design, plan, manage, and optimize information technology (IT) services provided to customers. The main aim of an IT Service Management structure is to guarantee that the right processes and technology are implemented to meet the client organization's various business goals. ITSM is subdivided into three segments, Service Strategy, Service maintenance, and Service enhancement. Service strategy catalogs the best services for the business. Service maintenance focuses on project management, identifying issues and incidents, and adequately reporting on the adaption of the services. Through Service enhancement, ITSM deals with policy, procedure, and asset management.
The following are some of the most popular ITSM frameworks:
- Information Technology Infrastructure Library (ITIL)
- COBIT
- Microsoft Operations Framework
- ISO 20000
- Six Sigma
- The Open Group Architecture Framework (TOGAF)
What Are the Different Types of IT Services?
IT Services play an essential role in the growth of the business. The following are a few of the different types of IT services offered by the top IT service providers:
1. Cyber Security:
Several types of cyber threats can cause potential harm to the entire system by gaining access to and deleting organizations' or users' sensitive/crucial data. Implementing cybersecurity solutions aims to deliver a proper security protocol for computers, networks, servers, and other devices connected via the Internet. Cybersecurity likewise ensures that the data stored on these devices is safe from attackers with malicious intent.
The following are the most potent cybersecurity threats:
- Malware
- Ransomware
- Phishing
- Social Engineering
The top cybersecurity organizations'tinuusers gather data to recognize potential menaces and obstruct any attack risk or vulnerability. They employ specific threat-hunting proficiencies, such as 24/7 security monitoring, frequent policy changes, etc., to identify security flaws in the system. The service provider also investigates and manages breaches to eliminate the attack's root problem, allowing users to resume business as usual quickly.
2. Database Administration
Database administration signifies several activities executed by the data attack'sinistrators, which warrants that the database is always accessible when required. The top database administration services ensure periodic database monitoring, security, and troubleshooting. The administrators tweak specific parameters like server memory allocation, disk usage, file fragmentation, etc., to enhance system performance and produce reports from queries, which are then run against the database.
A remote database service provider helps businesses balance database administration and their core business process. Clients can get on-demand scalable solutions by investing limited time and money. Besides, leveraging the outsourced management team’s expertise and explicit knowledge can positively impact the business.
3. IT & Networking
A network is a combination of workstations, servers, mainframes, and interface device team'sc., connected, enabling data sharing. The relation between these interconnect devices, known as network topology, helps identify their communication hierarchy. Typical network topology includes Bus Topology, Ring Topology, Mesh Topology, and Hybrid Topology, among others.
Switches, routers, and wireless access points are some of the essential networking nodes. These nodes effectively communicate with one another and other networks, establishing a communication channel. Different types of systems are classified depending on the geographic region occupied by them or their chief operative purpose.
Networks based on the operational area are:
- Personal area network (PAN)
- Local area network (LAN)
- Metropolitan area network (MAN)
- Vast area network (WAN )
Networks based on activity are:
- Storage area network (SAN)
- Enterprise private network (EPN)
- Virtual private network (VPN)
4. IT Consulting
IT consultancy providers create a road map for sourcing, employing, and maintaining IT assets and resources. An IT consultant provides organizations with best practices for applying IT solutions and services to their business objectives. IT consultancy helps implement cybersecurity, cloud environments, network infrastructure, ERP, and other IT solutions.
IT service providers understand and analyze the IT requirements of their clients and advise solutions and services accordingly. They further manage and supervise the implementation process, simultaneously assisting organizations with the transition process. It is crucial to subcontract IT services and solutions to the top IT services companies to ensure that the system functions correctly and securely.
5. Staff Augmentation
To simplify, staff augmentation is hiring technical talent across the globe while directly managing the augmented team. Proprietors can handpick the candidates that fit business requirements while molding the augmented team, no matter how and when required. Staff augmentation does not require infrastructural investments while simultaneously reducing time spent on recruitment.
Client companies can accurately leverage external and internal resources while identifying and filling the existing skills gaps by staff augmentation. Staff augmentation promotes access to industry specialists lowering the training and development cost and efforts.
However, assessing vendors offering staff augmentation analyze whether they can deliver what they claim. Please inquire about the lead or lag cycle time for staffing, their bench strength, and even the ability to assign candidate profiles.
What is Managed IT Service?
Managed IT Services or an autonomous third-party service provider remotely manages the host company's IT requirements. To handle IT services, several businesses require extensive infrastructure, such as multiple networks & servers, switches, VOIP phones, robotics, etc. These demands are subcontracted to a managed service provider to reduce setup costs while enhancing productivity. The IT service providers deliver uptime maintenance, data updates & installation, network monitoring, installation & maintenance of company-specific apps, helpdesk services, and system integration services.
What Are the Benefits of Outsourcing IT Services Solution?
Most enterprises often choose to outsource their IT services and solutions for a variety of purposes. There are several benefits of outsourcing IT solutions, such as:
1. Reduce Costs:
Outsourcing enables decision-makers to concentrate on the overall budget of the project as well as allot human resources where they require them most. Hiring and training a team of IT experts and setting up the required infrastructure can be costly. Besides, by subcontracting services, businesses save substantial money on hardware expenses, software licenses, maintenance, etc. Moreover, firms can acquire highly skilled employees at a lower cost.
2. Experienced Resources:
Outsourcing IT services allows businesses access to a highly talented and skilled workforce from across the globe. The IT service companies ensure that the staff assigned to your project is certified and possesses experience in the relevant field to deliver the required IT solutions accurately. Besides, as the top IT solutions companies have worked on multiple projects ranging from various bandwidths, they can quickly and efficiently tackle any unforeseen issues.
3. Innovative Technologies:
The need to match pace with the changing trends and technologies is crucial for organizations. The best IT service companies possess the resources to implement the newest and innovative tools and technologies right away. These service providers are well aware of the upcoming trends and can aptly integrate them within the business. However, as mentioned in the first point, setting up an up-to-date in-house IT service infrastructure can cause a dent in the business’ budget.
4. Support and Maintenance:
The best IT services companies assist their 24/7, throughout the year, to their customers. Businesses can raise concerns over the phone or via email and get someone to resolve the issue at any time. Moreover, these IT experts offer proactive support and timely maintenance of the system to identify and prevent avoidable disasters.
5. Security and Compliance:
Outsourcing IT services has risk factors, such as data breaches, access by unauthorized personnel, fraudulent activities, etc. However, the top IT service providers safeguard their clients against these threats. They offer compliance solutions to match requirements and secure data recovery protocols to tackle unpredictable data loss. The best IT solutions companies also sign Non-Disclosure Agreements (NDA) to ensure that your business ideas and information are safe with the service provider.
How to Shortlist Best IT Service Companies?
It is vital to thoroughly research the top IT service providers to sort out the ideal partner. However, it can be challenging to scrutinize the capabilities without identifying which selection criteria to analyze. While screening IT company services, consider the following benchmarks:
1. Portfolio:
The portfolio of the best IT companies gives insight into the working pattern and the different projects curated by the service provider. It also emphasizes their strengths and weaknesses enabling you to consider their candidature. A portfolio further highlights their proven records in various industries, enabling you to assess and acquire IT company services relevant to your project.
2. Client Reviews:
Apart from their past experience, clients must analyze their past clients' recommendations. You may read online feedback about the IT solutions delivered by the best IT solutions companies to understand their caliber better. Authentic positive reviews thoroughly understand the firm's processes and IT company services' quality. In addition to requesting references, you must explore independent review and rating platforms like GoodFirms to receive genuine client testimonials.
3. Cost:
Customarily, the cost of IT services depends on the features required, its scope for scalability, infrastructures, etc. Another determining factor is the level and variety of services. The top IT services companies may offer integrated line-of-business IT applications at a higher cost. However, the price should not be more than what you would have spent on setting up services in-house. The IT service provider companies must deliver consistent results while maintaining a consistent fee.
4. Team:
It is vital to scrutinize the vision and values of the service provider company. Ensure that you have information about the experts who will be the contact point for your projects. While teaming up with the top IT solutions companies, evaluating the company's visions, values, and socio-cultural aspects is essential. Verify the LinkedIn profiles of executives, managers, etc., to assess their talent, expertise, and past projects.
5. Security:
While outsourcing to top IT solutions companies, question them about the security policies they have installed. Ask them about their plan of action to counter the potential hacking or data tampering threats. Also, analyze the protocols concerning digital integrity and data authenticity. Moreover, ensure that the service provider regularly monitors the network and installs a network-specific firewall to defend against network-related issues.
What Questions Should You Ask Before Hiring the Top IT Services Company?
Understanding that the shortlisted IT consulting services company can meet your demands and expectations is imperative. Before finalizing the deal, you must ask the following questions to ensure that you are teaming up with the best IT solutions company:
1. What Is Your Onboarding Process?
The onboarding process should be easy and uncomplicated to eliminate confusion between the various teams working together. An ideal IT services company conducts numerous meetings detailing the documentation process, task management, transfer forms, follow-up procedures, etc. Inquiring about the onboarding process is essential as it smoothens the transition process, moving forward the expectations of the business.
2. Will You Assign a Dedicated Representative to Manage Our Account?
Ask the partner company whether there will be a dedicated account manager to supervise all your needs and deliver the best results. A representative will act as a helpdesk for the top-level managers and mid-level and low-level executives to reach out with queries. It is advisable to ask for the ideal time to interact and their estimated response time.
3. How Do You Plan on Preventing the Network and Cloud From Cyber Threats?
Outsourcing can leave your business at risk of cyber threats and potential data breach issues. You must inquire about the possible IT services company regarding their defense strategies implemented for their internal and your network. Question their certified experts concerning the design and course of best practices, procedures, and policies to warrant that your network and data are secure.
4. Are the Services Scalable in the Long Run?
Shifting from one service provider to another when your business requirements grow can be a tiresome task as well as a costly alternative. The managed IT consulting services company you select must be compatible with the current requirements and capable of serving in the long term. They should be capable of offering more extensive and more advanced services if the client-business plans expand. Always opt for a company with a vision to match any future demands.
5. What steps do you take to ensure we experience minimal downtime?
Lengthy downtime can cause an organization to lose clients. You must partner with the top IT services company capable of delivering business continuity strategies to keep the operation up and running even during an unpredictable disaster. Inquire regarding the redundancies offered by the service provider in case your network goes down. Ensure they proactively monitor internet traffic patterns or IT systems to detect potential loopholes and prevent downtime.
GoodFirms Research Process:
To receive the ideal IT solutions, company proprietors must opt for one of the best IT companies. GoodFirms strives to assist service seekers in this crusade by exhibiting the above list of the top IT services companies worldwide.
The principal IT service agencies that grabbed a position on the list of best IT companies are evaluated based on the extensive research procedure adopted by GoodFirms' expert researchers. This includes the analysis of several qualitative and quantitative factors, such as the company's portfolio, market penetration, and industry experience. These featured business IT service provider companies have also been ranked after carefully scrutinizing their domain expertise and support services.
Furthermore, another valuable parameter acknowledged by the research team is the capability of the company to deliver exceptional IT solutions to its customers, which is proven by client reviews on the GoodFirms platform. After a thorough investigation, our analyst observed that the above-listed IT service companies deliver robust IT solutions to patrons across the globe.
GoodFirms also encourages new and upcoming IT solution providers to partake in future research procedures by providing attestations of their work and grabbing a spot in our 'Research' section.