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Your ultimate workspace

Highly secure, turnkey intranet solution for small and medium-sized businesses designed for effective collaboration, communication, social networking, business process, and knowledge management. Allows better knowledge continuity by moving data from network silos and local drives to a well-protected centralized repository. Wikis, blogs, and forums ensure social-enabled knowledge bases for improved teamwork.
Bitrix
1998
United States
  • Accounting
  • Banking
  • Business-supplies-equipment
  • Computer-hardware
  • Computer-software
  • Construction
  • Consumer-services
  • Executive-office
  • Financial-services
  • Hospital-health-care
  • Insurance
  • Nonprofit-organization-management
  • Retail
  • Staffing-recruiting
14 Industries
  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Japanese
  • Polish
  • Portuguese
  • Spanish
  • Turkish
  • Vietnamese
11 Languages
Industries
  • Accounting
  • Banking
  • Business-supplies-equipment
  • Computer-hardware
  • Computer-software
  • Construction
  • Consumer-services
  • Executive-office
  • Financial-services
  • Hospital-health-care
  • Insurance
  • Nonprofit-organization-management
  • Retail
  • Staffing-recruiting
Licensing & Deployment
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
  • Documentation
Knowledge Base

Media

Bitrix24
Bitrix24
Bitrix24
Bitrix24
Bitrix24

Bitrix24 Core Features

Focus of CRM Feature
  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation
Focus of Project Management Feature
  • Alerts/Notifications
  • Collaboration
  • Document Management
  • Dashboard
  • Portfolio Management
  • Project Tracking
  • Project Planning
  • Reporting and Forecasting
  • Resource Management
  • Task Management
  • Timesheets
  • Workflow Management
Focus of Business Intelligence Feature
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Sharing
  • Data Visualization
  • Key Performance Indicators
  • Strategic Planning
  • Trend/Problem Indicators
  • Workflow Collaboration
Focus of Live Chat Feature
  • Alerts/Notifications
  • File Transfers
  • Geo Targeting
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking
Focus of Document Management Feature
  • Collaboration Tools
  • Document Indexing
  • Document Retention
  • Document Sharing
  • Document Storage
  • Electronic Signature
  • File Recovery
  • Offline Access
  • Version Control
Focus of Reporting Feature
  • Automated Reports
  • Customizable Dashboard
  • Data Source Connectors
  • Drag & Drop
  • Financial Reports
  • Marketing Reports
  • Report Export
  • Sales Reports
  • Visual Analysis
Focus of Scheduling Feature
  • Appointment Scheduling
  • Automated Scheduling
  • Employee Scheduling
  • Online Booking
  • Real-time Scheduling
  • Reminders
  • Reports & Analytics
  • Resource Scheduling
Focus of Business Process Management Feature
  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Rules Management
  • Collaboration
  • Data Management
  • Process Automation
  • Process Modelling
  • Process Monitoring
  • Reporting & Analysis
  • Workflow Management
Focus of Productivity Feature
  • Collaboration
  • Database Creation
  • Productivity Tracking
  • Project Management
  • Reports & Analytics
  • Task Management
  • Team Chat
  • Time Tracking
Focus of Task Management Feature
  • Collaboration Tool
  • Document Management
  • Portfolio Management
  • Progress Tracking
  • Project Budgeting
  • Project Planning
  • Project Scheduling
  • Reporting
  • Resource Management
  • Task Management
  • Team Collaboration
  • Time Tracking
Focus of Workforce Management Feature
  • Attendance Tracking
  • Employee Lifecycle Management
  • Employee Scheduling
  • Performance Monitoring
  • Skills Tracking
  • Time Tracking
  • Workforce Mobility
Focus of Business Management Feature
  • Budgeting & Forecasting
  • Document Management
  • Marketing Management
  • Project Management
  • Resource Management
  • Sales Management
  • Time Tracking
  • Workforce Management
Focus of Team Communication Feature
  • Activity/News Feed
  • Alerts/Notifications
  • Audio/Video Calls
  • Collaboration
  • Meeting Management
  • Mobile Access
  • Real-time Chat
  • Task Management
Focus of Portal Feature
  • Access Control
  • Collaboration
  • Content Management
  • Document Management
  • File Sharing
  • Records Management
  • Reports & Analytics
  • Search & Discovery
  • Task Manager
Focus of Forms Automation Feature
  • Access Controls/Permissions
  • Collaboration Tools
  • Drag & Drop
  • Electronic Signatures
  • Forms Builder & Design
  • Offline Forms
  • Reporting & Analytics
  • Task Management
  • Workflow Management
Focus of Resource Management Feature
  • Alerts/Notifications
  • Capacity Planning
  • Collaboration Tools
  • Project Planning
  • Reports
  • Resource Scheduling
  • Search/Filter
  • Task Management
  • Time Tracking
Focus of Lead Generation Feature
  • Contact Database
  • Data Import/Export
  • Lead Capture
  • Lead Nurturing
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Reporting & Analytics
Focus of Lead Management Feature
  • Contact Management
  • Lead Capture
  • Lead Nurturing
  • Lead Segmentation
  • Pipeline Management
  • Reporting & Analytics
  • Sales Tracking
  • Source Tracking
Focus of Workflow Management Feature
  • Business Process Automation
  • Calendar Management
  • Custom Dashboard
  • Document Management
  • Notifications & Reminders
  • Reporting & Analytics
  • Task Management
  • Workflow Configuration
Focus of HR Feature
  • Accounting
  • Applicant Tracking
  • Banking and Tax Details
  • Compliance Management
  • Employee Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Reporting & Analytics
  • Self Service Portal
  • Social Recruiting
  • Talent Management
  • Time Management
Focus of Project Tracking Feature
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • File Sharing
  • Percent-Complete Tracking
  • Prioritization
  • Status Tracking
  • Time & Expense Tracking
Focus of Coaching Feature
  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Content Library
  • Dashboard
  • Program Management
  • Progress Tracking
Focus of Contact Center Feature
  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Omnichannel support
  • Performance tracking

Bitrix24 Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • Yes
Free Trial
  • 15 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Pricing Description
One price for ALL users included within the plan limit.
Vendor pricing page Get Free Trial
Plans & Packages
Standard
$49 Per Month

Bitrix24 Reviews

17
Total Reviews
4.5/5
Overall Rating
0
Recent Reviews

What Users Say

Streamlining Collaboration: A Comprehensive Bitrix24 Review
Neetika Jain
Neetika Jain , HR Specialist at Icarus Builders and Developers Pvt. Ltd.
Overall Experience: Good
Ashwani Chaturvedi
Ashwani Chaturvedi , Co-founder at Brahmasys Technology Solutions Pvt Ltd
Average review for Bitrix24
Sergey Pontus
Sergey Pontus , Founder & Managing Partner at BIG DIG
Bitrix24 has a user-friendly approach to project management and communication which has simplified our daily operations.
Audrey Hodges
Audrey Hodges
Bitrix24 has transformed the way we operate by replacing multiple services with a single, integrated ecosystem.
Anonymous

What Users Like The Most

  • The software is capable of performing different tasks at a time.
  • It provides continuous notifications related to the particular project.
  • It contains an alarming system which continuously updates the employees about a particular task.

What Users Like The Least

  • Sometimes the speed of the software slows down while performing many operations at a time.
  • One must update the antivirus subscription annually because this software is susceptible to the virus.
  • Difficult to set up and utilize

Bitrix24 Reviews

4.5 17 Reviews
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
Neetika Jain

Streamlining Collaboration: A Comprehensive Bitrix24 Review

Using Bitrix24 has been an illuminating experience in streamlining collaboration and boosting productivity within our team. The platform's multifaceted features offer a comprehensive solution for communication, project management, and CRM. The intuitive interface makes navigation effortless, while the wide array of tools caters to diverse needs, from task delegation and file sharing to time tracking and client management. The integration of communication channels like chat, video conferencing, and email within a unified platform fosters seamless interaction among team members, reducing the need for external applications. Additionally, the customizable workflows and automation options have significantly optimized our processes, saving time and minimizing errors. Overall, Bitrix24 has proven to be an invaluable asset in enhancing efficiency and fostering collaboration within our organization.

What was the project name that you have worked with Bitrix24?

CRM Software , Workflow Management Software , Lead Management Software

How long have you used Bitrix24?

2 Years

How frequently you use Bitrix24?

Daily

How do you find pricing of Bitrix24?

mid-tier

What do you like the most about Bitrix24?

One of the standout features of Bitrix24 is its all-encompassing nature. It serves as a one-stop solution for numerous aspects of business management, from project planning and task assignment to communication and customer relationship management (CRM). This comprehensive approach means that instead of juggling multiple platforms and tools, everything is consolidated within Bitrix24, making it incredibly convenient and efficient to manage various aspects of our operations.

What do you like the least about Bitrix24?

While Bitrix24 offers a plethora of features and functionalities, one area that could be improved is the learning curve for new users. The platform's extensive capabilities can sometimes be overwhelming for individuals who are not familiar with it, leading to a steeper onboarding process. Additionally, the abundance of options and settings may require some time for users to fully grasp and utilize effectively.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Audrey Hodges

Bitrix24 has a user-friendly approach to project management and communication which has simplified our daily operations.

Our team faced challenges in coordinating tasks, maintaining efficient communication, and organizing project workflows, Bitrix24 helped us in, enhancing our overall work efficiency. We extensively utilized Bitrix24 for its project management and communication tools. As a team leader, the project management features allowed me to effortlessly create project tasks, assign responsibilities, and set clear deadlines. The visual project timelines and progress tracking features ensured everyone stayed on the same page, leading to a more synchronized and efficient workflow.

What was the project name that you have worked with Bitrix24?

Workflow Management Software , Project Management Software , Business Intelligence Software , Business Management Software , Team Communication Software

How long have you used Bitrix24?

4 Months

How frequently you use Bitrix24?

Daily

How do you find pricing of Bitrix24?

mid-tier

What do you like the most about Bitrix24?

Bitrix24's project management features are intuitive, offering a clear overview of tasks, deadlines, and project progress, facilitating effective team collaboration. The centralized chat, video calls, and file-sharing options provide a one-stop solution for team communication,

What do you like the least about Bitrix24?

Initial setup complexity was there

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Bitrix24 has transformed the way we operate by replacing multiple services with a single, integrated ecosystem.

Bitrix24 has been a game-changer for our business, replacing a multitude of services and apps with its comprehensive system that seamlessly integrates various tools and features. In a scenario where we were drowning in different platforms for communication, project management, and document sharing, Bitrix24 emerged as a savior, streamlining our operations and boosting overall efficiency. We utilized Bitrix24 for project management, internal communication, CRM, and document collaboration. The unified platform eliminated the need to switch between different applications, saving time and reducing confusion. As a project manager, I appreciated the ease with which I could create and assign tasks, set deadlines, and monitor progress—all within the same interface. The CRM functionality in Bitrix24 played a pivotal role in enhancing our customer relations. The ability to track leads, manage client interactions, and automate certain processes significantly improved our sales pipeline.

What was the project name that you have worked with Bitrix24?

CRM Software , Workflow Management Software , Project Management Software , Business Intelligence Software , Workforce Management Software , Project Tracking Software

How long have you used Bitrix24?

6 Months

How frequently you use Bitrix24?

Daily

How do you find pricing of Bitrix24?

mid-tier

What do you like the most about Bitrix24?

Consolidates various business tools, promoting a cohesive work environment and eliminating the need for multiple subscriptions. The project management features are robust, offering task assignment, deadline tracking, and progress monitoring, streamlining our project workflows. The CRM tools enhance customer relationship management, providing a centralized hub for tracking leads, managing interactions, and improving overall sales processes.

What do you like the least about Bitrix24?

Transitioning to Bitrix24 required some initial training for our team members, especially those less familiar with all-in-one business solutions.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Wordpress
DocuSign

Switched from

Pipedrive
Rahul Sharma

Bitrix24 is just awesome software and makes my work so much easier.

I like this software for schedule management, this software is a very useful and powerful tool. No doubt it is very overwhelming at first because of the no. of options and features available in it. but after using it for some time, your working life will become easier than before. all my tasks go much easier than before. making sure all our work and data are secured. Although it is still missing some functions compared to the other tools, this is definitely a very promising platform for organizational collaboration. Keep up the great work! I believe you will get better and better every day.

What was the project name that you have worked with Bitrix24?

CRM Software , Workflow Management Software , Project Management Software , Document Management Software , Scheduling Software , Task Management Software , Team Communication Software

How long have you used Bitrix24?

4 Weeks

How frequently you use Bitrix24?

Daily

How do you find pricing of Bitrix24?

mid-tier

What do you like the most about Bitrix24?

Good software for teams to prioritise, organize and manage work, and I like the fact that they are continually adding new features. Very user-friendly software. and I love all of its features. A great software with seamless navigation.

What do you like the least about Bitrix24?

It is very functional software but please add the capabilities for one to view and add comments.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Google Drive
Dropbox

Switched from

HubSpot CRM
Insightly
Amit Raj

Bitrix24 is our primary base of work support

We TheLinksGuys use Bitrix24. As a remote-based company, we had to find efficient Workflow Management Software suitable for the different computer operating systems and accessible enough on even a mobile phone. We found success with the Bitrix24 software as our primary base of work support. There is a chat feature that allows all staff to communicate with each other one-on-one. We also split the departments into group chats so they will not clutter the main team group chat. It has a feed akin to a social media homepage that serves as the company-wide notice board. It also has a task management application in it. With this, we track the work of the projects of the teams that have a timeline to be conducted in.

What was the project name that you have worked with Bitrix24?

Workflow Management Software

How long have you used Bitrix24?

3 Years

How frequently you use Bitrix24?

Daily

How do you find pricing of Bitrix24?

mid-tier

What do you like the most about Bitrix24?

Out of all the software we have used, Bitrix24 comes out on top in terms of usability and efficiency for the staff.

What do you like the least about Bitrix24?

Nothing comes to mind.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Amit Raj

Bitrix24 has been efficient for us till now

We TheLinksGuy use Bitrix24. We are a remote operation, and finding a suitable task management software has not been easy, and we have currently landed on the Bitrix24 software, which has been a win for us. We have been on Bitrix24 for a while, and it is software that my team uses daily. However, due to us not working on a project at all times, we hardly use the task management features. We mainly use the project and task features for new staff undergoing training or for pending KPI reviews. When we have used those features, it has been efficient. However, we mainly use the platform as a primary base of communication for the entire team, and it has been easy to navigate. We have chat groups for each team as well as a feed that serves as a notice board.

How long have you used Bitrix24?

3 Years

How frequently you use Bitrix24?

Daily

What do you like the most about Bitrix24?

We mainly use the platform as a primary base of communication for the entire team, and it has been easy to navigate.

What do you like the least about Bitrix24?

It has been working great for us. No cons as for us.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
David Reid

Bitrix24 is a protected platform to store your cooperative records

The document management software that my company VEM Group uses is Bitrix24. My company has been using this software for more than three years. We use this software daily because Bitrix24's schedules let you see an everyday view to get every one of the subtleties and a month-to-month view for a higher perspective. Whether dealing with your undertakings and groups, smoothing out your CRM frameworks, or further developing group cooperation — Bitrix24 has a satisfactory arrangement. with the powers of automation, Bitrix24 can remove a couple of drawn-out undertakings from your timetable and save some time for you. Bitrix instrument suite upholds constant interior correspondence and cooperation.

How frequently you use Bitrix24?

Daily

What do you like the most about Bitrix24?

Exceptionally flexible

Can somewhat computerize your deals and promote endeavors

Proficient correspondence arrangements

What do you like the least about Bitrix24?

Difficult to set up and utilize

Jumbled UI

Restricted task situations

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Steve Anderson

One can perform all the crucial tasks of the organization with this software

We Junk-Yard-Near-Me use Bitrix24 as a task management software. It is the most productive software, as you can perform multiple tasks simultaneously over this software. Along with our organization, it is widely used by different other organizations. The software is best known for its multitasking capabilities. However, you can also modify the software according to your requirement. Our company has been using this software for the last seven years. The best thing about this software is its productivity, which is why our company is using it. The operation related to the management performs daily. So, we use the software daily. However, on days of company leave, we do not use the software.

How frequently you use Bitrix24?

Daily

What do you like the most about Bitrix24?

The software is capable of performing different tasks at a time.

It provides continuous notifications related to the particular project.

It contains an alarming system which continuously updates the employees about a particular task.

What do you like the least about Bitrix24?

Sometimes the speed of the software slows down while performing many operations at a time.

One must update the antivirus subscription annually because this software is susceptible to the virus.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Rakhi Oswal

Bitrix24 allows us to manage all business activities conveniently and keeps our business naturally going

We Edrio have been using this CRM software for a long time, probably soon after the commencement of our company. It allows me to complete all essential tasks quickly without making any mistakes, generate accurate reports, and maintain business efficiency to a great extent. As a business person, I understand my company's enormous benefits of CRM software. I use Bitrix24 almost every day for marketing automation, contact/lead management, generation of sales and business opportunities, file management, creation of reports, etc. Moreover, CRM software has a simple user interface, clear call-to-action buttons, and easy integrations with other apps. Therefore, all business organizations with a little knowledge of the internet and computer can easily use it and streamline their business activities from one place.

How frequently you use Bitrix24?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Paul

good software

Good software for managing your remote team. Especially useful now after the COVID-19 outbreak. The soft helps me manage my team, check efficiency, create deadlines and tasks. Helps in detecting slackers. Good luck, guys, with your project.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Max Zakhozhiy

Easy to use and organize work process

Easy to use and organize work process

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Hisham Balatiah

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Anna Weltman

Good to go software

My expectations were met with the software. The service I received was also unique and attentive. There were a number of resources that I could access in order to get deeper understanding of the various functions. Not many places offer 24 hours support, Although that should be the norm by now!

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Nick Vertue

An unbelievable amount for the money

Three businesses running 3 separate IVR inbound menus. 5000 outbound calls a month. 120,000 leads. Full Calendars, Tasks, Automation's, Pipelines, etc. Full email integration. 30 users. Facebook pages, websites, etc integration. Even create and run websites and shops. That's only the start. WARNING. It is ridiculously large and takes a reasonable amount of time and effort to learn and setup properly. Get your local Bitrix24 software guy to help. Support is rudimentary but at $200/month plus phone line rentals and voip connectors is an absolute steal! Capable of going up against Microsoft Dynamics and Salesforce at 1/100 of the cost.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Benjamin Buske

Excellent Combination of Social Medial, CRM, Billing and much more!

I have been using Bitrix24 for several years with my business now. It is a great tool. It allows for management, communication and organisation between our team but also allows to keep track of emails, leads, etc. It allows to invoice and to create quotes and is highly customizable. All that completely for free. While there are Premium Subscriptions, there is no need for us to use them. The software is great just as it is.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Bitrix24 Integration